Refund Policy
Last updated: April 2, 2026
1. General Refund Policy
At Garagzy, we want you to be completely satisfied with our service. If you are not satisfied with your subscription, you may be eligible for a refund under the conditions outlined in this policy.
2. Free Trial Period
Garagzy offers a free trial period for new users. During this period, you can explore all features of the platform without charge. You may cancel your subscription at any time during the free trial period without being charged. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription.
3. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for all new paid subscriptions. If you are not satisfied with Garagzy within 30 days of your initial purchase, you may request a full refund. To be eligible for this guarantee:
- You must be a first-time subscriber (this guarantee does not apply to renewals)
- The refund request must be made within 30 days of your initial payment
- You must not have violated our Terms of Service
4. Subscription Renewals
Subscription renewals are non-refundable. However, you may cancel your subscription at any time, and you will continue to have access to the service until the end of your current billing period. No refund will be issued for the remaining days of your subscription term.
5. Annual Subscriptions
For annual subscriptions, the 30-day money-back guarantee applies. After the 30-day period, annual subscriptions are non-refundable. If you cancel an annual subscription, you will retain access to the service until the end of your subscription year, but no prorated refund will be issued.
Request access to your personal data
6. How to Request a Refund
Request correction of your personal data
Request erasure of your personal data
To request a refund, please follow these steps:
- Contact our support team at support@garagzy.com
- Object to processing of your personal data
- Request restriction of processing your personal data
- Include your account email address and subscription details
- Request transfer of your personal data
- Provide a brief explanation of why you are requesting a refund
- Right to withdraw consent
- Allow up to 5-7 business days for processing
7. Refund Processing Time
Once your refund request is approved, it will be processed within 5-7 business days. The refund will be credited to the original payment method used for the purchase. Please note that it may take additional time for your bank or credit card company to process and post the refund.
8. Exceptions
Refunds will not be issued in the following circumstances:
- Violation of our Terms of Service
- Fraudulent or abusive refund requests
- Account suspension or termination due to policy violations
- Services already rendered or used beyond reasonable trial
9. Chargebacks
If you file a chargeback with your bank or credit card company without first contacting us to resolve the issue, we reserve the right to immediately terminate your account and all associated services. We encourage you to contact our support team first to address any billing concerns.
Violation of our Terms of Service
10. Contact Information
Fraudulent or abusive refund requests
Account suspension or termination due to policy violations
If you have any questions about our Refund Policy, please contact us at hello@garagzy.com or call us at +971-XXX-XXXX during business hours.
Services already rendered or used beyond reasonable trial
Violation of our Terms of Service
Fraudulent or abusive refund requests
Account suspension or termination due to policy violations
Services already rendered or used beyond reasonable trial